Audience customization is the top GenAI use case for marketers who produce multiple versions of video ads (42%), per a March Interactive Advertising Bureau (IAB) survey.
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Become a ClientThe news: AI dominated Wednesday’s Made by Google event, where the company unveiled its Pixel 10 lineup. Google pitched Gemini as “personal intelligence,” framing it as a universal AI assistant across smartphones, wearables, smart homes, and connected cars. The showcase feature, Magic Cue, anticipates user needs by pulling data from Gmail, Calendar, and Messages to suggest timely actions. Our take: If features like Magic Cue prove indispensable, Google gains a recurring revenue stream and deeper ecosystem lock-in. If they fade as gimmicks, Pixel risks remaining a niche brand, especially if competitors can provide similar apps or services.
The news: Epic rolled out new genAI tools for clinicians, including an AI scribe solution that transcribes doctors’ notes during patient visits. Epic will incorporate ambient technology from Microsoft to power its medical documentation technology. Our take: Epic’s AI scribe solution with Microsoft/Nuance as its development partner delivers a major blow to startups like Abridge and Ambience. Epic’s presence will make it much tougher for smaller players to stand out in the category, since doctors will be drawn in by the efficiency of using scribe tools from their EHR system.
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On today’s podcast episode, we discuss how to best decide who to partner with, the right conditions for a successful store-in-a-store relationship, how to approach long-term partnerships versus one-off collaborations. Join Senior Director of Podcasts and guest host, Marcus Johnson, Vice President of Content, Suzy Davidkhanian, and the Founder and CEO of Mack Weldon, Brian Berger. Listen everywhere and watch on YouTube and Spotify.
The news: Publishers are tackling AI scraping with a new strategy—pay per crawl. Rather than one-time licensing deals, usage-based compensation models would have AI companies pay publishers and content providers based on how often their work is used in AI-generated responses. Our take: These usage-based models could be a more equitable deal for publishers whose content powers AI engines that are earning tens or hundreds of millions of dollars per year. To avoid getting locked out of monetization, brands should act now to review existing content agreements, explore licensing opportunities, and push for fairer models that recognize the value of original content.
The news: American Express bolstered its array of hotels and resorts for Platinum members ahead of its much-anticipated Platinum refresh. The credit card company also debuted exclusive Amex experiences at the US Open Tennis Championship this week. Our take: Expanding its resort collection can help Amex cement its dominance in the premium travel card space. Its lineup at the US Open signals the power of experiential rewards, which craft a unique, memorable experience for members that extends beyond cash or material incentives—a clever way to distinguish itself from rivals like the Chase Sapphire Reserve.
The news: Mastercard has awarded WPP Media its $180 million media account after ending its relationship with Dentsu-owned Carat. Our take: WPP Media’s previous with PayPal may give insight into the type of media it might produce for Mastercard. As the creative firm behind the “Venmo Everything” campaign and the Will Ferrell-fronted PayPal Pay Later campaign, Mastercard’s new promos likely will feature zeitgeisty and generationally buzzy celebrities to target younger demographics.
As card demand contracts and consumers pay down debt, banks may be sidelining spend-ready customers before stagflation takes hold.