
eMarketer is expanding our ecommerce coverage. Here’s a brief review of our latest reports:
Teen Girls: Always on a Social Shopping Mission
Teen girls are intrepid social shoppers who eagerly embrace digital and mobile tools. They engage with friends on social networks on a regular basis, sharing gossip and trivia, soliciting advice and chronicling the details of their lives.
Who are teen girl consumers?
How do they shop?
How are retailers using digital and social media tools to engage teen girls?
What are the key influences on their shopping behavior?
Canada Retail Ecommerce Forecast: Measured Growth Ahead
In 2010, consumers in Canada spent $16 billion online for products and services (including travel). By 2015, Canadian online spending will nearly double. For ecommerce to hit full stride, more Canadian retailers must sell online and help consumers overcome concerns about the safety of online shopping.
What is the outlook for retail ecommerce in Canada?
How have Canadian online shopping behavior and demographics evolved?
What impact are US online retailers having on Canadian ecommerce?
What factors are driving and inhibiting ecommerce growth in Canada?
Mobile Web: Best Practices for Retailers
Forward-thinking retailers are devising mobile strategies to address each stage in the consumer purchase funnel–awareness, engagement, consideration, conversion and loyalty. Many retailers have turned to fully enabled mobile sites in order to best exploit the channel.
How are retailers using mobile within the purchase funnel?
What are the critical ingredients that retailers must consider in building a mobile strategy?
How are consumers interacting with retailers via the mobile channel?
What are best practices for formulating an effective mobile strategy?
After the Crunch: How Credit Card Issuers Market to Consumers Online
As the economy recovers, credit card issuers are seeking new ways to market products and engage consumers. Traditional offline media and web venues remain marketers’ channels of choice, but social media and ecommerce are also becoming an increasingly vital and effective part of the online marketing mix.
How are credit card issuers using online marketing to attract and retain customers?
How has the CARD Act affected online marketing in the credit card industry?
What online features do consumers want for their credit cards?
How are credit card companies using social media and ecommerce to engage with customers?
Shopper Marketing Insight: Embracing Digital Touchpoints
Traditionally, retailers and consumer products brands have relied mostly on offline media and promotion to deploy shopper marketing programs that help drive sales, secure customer loyalty and encourage trial of new products. However, as digital media and technology have grown more pervasive in consumers’ lives, they play an increasingly significant role in decision-making at each phase of the shopping process.
Why is shopper marketing important?
What is the consumer’s path to purchase?
How do digital media and marketing influence each shopping stage?
How are brands and retailers leveraging digital and mobile platforms for shopper marketing?
Social Commerce: Personalized and Collaborative Shopping Experiences
A new frontier in social commerce is being explored as retailers leverage customers’ Facebook profile data to deliver personalized shopping experiences on their sites. Fueling this trend is web retailers’ quick adoption of social sign-on, which allows consumers to log in to their Facebook account instead of registering on an ecommerce site.
What are the benefits of social sign-on?
How are retailers leveraging Facebook to create a personalized shopping experience?
How are retailers enabling collaborative shopping on their websites?
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