As more consumers opt for smartphones, it’s becoming progressively harder for brand marketers to ignore the call for an app-based mobile experience, especially when comScore’s latest figures show that app usage now rivals, if not exceeds, browser-based Web access among iPhone and Android device owners.

It’s tough to turn your back on this kind of evident consumer demand. Fortunately, most marketers appear to be heeding the call: 65% of marketers and publishers responding to a December 2009 survey from DM2PRO and Quattro Wireless reported that they plan to invest in mobile apps this year.
Of course, where there is app-ortunity, there are also challenges. There is growing competition for mobile users’ attention, not only among app stores (which number more than 30 worldwide at this point) but also within each storefront. According to recent analysis by Distimo, a Dutch app store analytics firm, there are nearly 200,000 apps in the six largest mobile device manufacturer/OS app stores alone.
What’s a marketer to do? In my latest column for iMediaConnection, I go into detail on some key steps marketers should take to make the most of the mobile
“app-opportunity.” Here’s a brief summary of the main points:
1) Ensure your app satisfies a consumer need, but does so in a way that also reinforces (and stays true to) your brand’s values. Ideally, strive to combine entertainment, social communication and utility into a single experience.
2) Promote your app like you would any other product using all available media, but pay especially close attention to social discovery. In other words, include apps in your brand’s social media strategy and include social media in your brand’s app strategy.
3) Keep your users engaged by keeping things fresh. Make an update schedule an integral part of your app strategy, much as it would be with any other product.
Getting consumers’ attention is increasingly challenging, but branded app experiences still have room to grow. According to Razorfish’s November 2009 “FEED: Digital Brand Experience Study,” only 24% US Internet users had downloaded a branded application. The right kinds of apps, backed by the right level of marketing support, can help drive those figures up.